Privacy policy

Privacy Policy

Effective Date: 1/1/2025

SwimServe LLC ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, and mobile application. By accessing or using our services, you agree to the terms of this Privacy Policy.

 
1. Information We Collect

1.1 Personal Information We may collect personal information that you voluntarily provide, such as:

Name
Address
Email address
Phone number
Payment information
Pool details (e.g., dimensions, equipment types)
1.2 Non-Personal Information We may collect non-personal information about your use of our services, including:

IP address
Browser type
Device information
Log data (e.g., timestamps, page views)
1.3 Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can adjust your browser settings to decline cookies, though some features of our website may not function properly.

 
2. How We Use Your Information

We use the information we collect to:

Provide and improve our services.
Process payments and fulfill orders.
Communicate with you about your account, services, and promotions.
Comply with legal obligations.
Protect against fraudulent, unauthorized, or illegal activity.
Analyze pool equipment trends and customer needs to improve services and marketing strategies.
Deliver personalized advertisements and marketing materials.
 
3. How We Share Your Information

We may share your information with third parties in the following circumstances:

Service Providers: We may share information with vendors and service providers who assist us in delivering our services (e.g., payment processors, IT support).
Advertising and Marketing Partners: We may share non-sensitive personal information, such as pool details and address, with trusted advertising partners to deliver targeted advertisements or promotions.
Legal Compliance: We may disclose information if required by law or to protect our rights.
Business Transfers: If we are involved in a merger, sale, or acquisition, your information may be transferred as part of that transaction.
 
4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

 
5. Your Rights and Choices

Access and Correction: You have the right to access and request correction of your personal information.
Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe instructions in our emails.
Cookies: You can manage cookie preferences through your browser settings.
Advertising Preferences: You may opt out of targeted advertising by contacting us at [email protected].
To exercise these rights, please contact us at [email protected].

 
6. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us, and we will take appropriate action to delete it.

 
7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the revised effective date.

 
8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

SwimServe LLC
1309 Coffeen Avenue STE 1200

Sheridan Wyoming 82801
[email protected]